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HiGRID Premium Hybrid Mattress Review

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Written by Connie Hack

Sleep Advisor

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14 December 2023 8 min read

You're probably on the lookout for a new mattress and hybrid mattresses are always a good option – it's just about finding the right one for you. The HiGRID Premium has a different design from other mattresses we have tested but we will tell all in this HiGRID Premium Hybrid Mattress review.

This mattress from The Sleep Company could be the one you need to improve your sleep quality and to receive quite firm support. Let's peel back the many layers of this supportive mattress and dive into our review.

Advantages

An icon presenting perpetual motion balls indicating low motion transfer
No motion transfer
Bodily motion won’t be felt across the mattress.
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Good edge support
No matter where you sleep on the mattress, you’ll feel supported.
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Soft removable cover
The sleep surface is soft to the touch and can be removed for washing.

Disadvantages

An icon depicting the product is not side sleeper friendly
Not as suitable for side sleepers
It’s a fairly firm mattress so you may find you don’t sink in enough.
An icon depicting a non-firm & supportive surface
Quite dense
A high-density product that initially feels firm.
An icon depicting a kettlebell on a surface indicating a heavy object
Very heavy
Difficult to manoeuvre but does mean excellent quality.

Who is this product for?

It could soon be the reason you tell people you fell asleep in record time, especially for those who are back or stomach sleepers. Hot sleepers – you'll be pleased to know that this mattress can stop you from suffering from night sweats and you won't wake up dripping. It can also provide comfort and support, but this can vary from person to person.

What do we use this product for?

This quality mattress is suitable for a wide range of people. Due to the firmness and density, you can expect it to be for support rather than comfort – but that's not to say it isn't a comfortable mattress. You will definitely find it supportive of each sleep position. Not only that, we can use this mattress to keep our body temperature at an ideal level.

Features you should know about the HiGRID Premium Hybrid Mattress

This hybrid mattress has been carefully crafted to make it the product that it is. So, we want to tell you more about some of the features you'll find inside your HiGRID mattress. Each layer plays its part in your sleep experience and it's good to know what their jobs are. Hybrid mattresses are made up of different materials and this one uses memory foam, pocket springs and their SmartGRID technology.

Here are a few of the most important features of the HiGRID Premium Hybrid Mattress.

High-resilience foam layer

Just above the engineered structured fabric with an anti-skid base, you'll find two layers of high-resilience foam. They sandwich the pocket-sprung layer which helps to enhance the responsiveness of the mattress. As well as this, HiGRID states that it provides stability and advanced orthopaedic support. Where these two layers assist with support, the hypersoft foam layer is used for a comfort layer.

Carbon-tempered pocket spring

This layer features individual pocketed spring coils. They’re made of stainless steel which makes them durable so you can have a good night’s sleep for years to come.

The pocket springs give a slight bounce to the mattress but not enough to make you sink in. It creates the ideal sleep surface for pressure relief. These springs work well with their grid to give you good support.

Japanese patented SmartGRID technology

The grid itself is made from HyperElastic Polymer that’s soft yet firm and balances comfort and support. You can expect the mattress to regulate your core body temperature thanks to the open grid structure. It allows your body heat to pass through rather than being retained.

Using this grid helps to mould the structure to the body curvatures. It crashes your body shape to relieve any pressure while remaining firm enough to support your back and spine.

Review of the HiGRID Premium Hybrid Mattress

Reviewer lying on the mattress as a side sleeper.

When testing out the Premium Hybrid Mattress from HiGRID, I found it to be quite dense to lie on and I didn’t really sink into it. It doesn’t have the most contouring structure but it does work for all sleeping positions. However, it is still comfortable to sleep on – especially for those who are front or back sleepers.

A positive to its density and lack of bounce is the good edge support and motion isolation. Sharing a bed has never been easier with no movement to wake you up and the whole sleep surface to lie on without sinking too deep.

This hybrid mattress comes rolled up tight in a bag which could be reused – obviously, you won’t be fitting the mattress back in… I’m not sure what other purpose you could use it for, I would’ve preferred a cardboard box that I could recycle. But hey, I’m sure you could find a use for it.

Another reason for wanting a box instead of the bag is that it was very tricky to take the mattress out. There were two of us tackling the mattress and it took some time and effort.

KEY FEATURES:

  • Size: Single, Double, King, Super King
  • Depth: 25cm
  • Cover material: Cotton viscose cover
  • Layer(s) material: Memory foam, pocket springs and Japanese-patented SmartGRID technology
  • Firmness: 8/10
  • Support: 7/10
  • Breathability: 8/10
  • Motion isolation: 9/10
  • Pressure relief: 7/10
  • Hypoallergenic: Yes
  • Removable cover: Yes
  • Warranty: 10-year guarantee
  • Trial: 200-night trial

What we like about the HiGRID Premium Hybrid Mattress

Our review can have a lot of information to digest so we like to break it down into a few points of what we love about this product. Many people would enjoy having this mattress in their bedroom to help them get a comfortable night's sleep.

What we didn’t like about the HiGRID Premium Hybrid Mattress

It's not all positive and one mattress isn't going to suit every single person. To give you our honest review, we wanted to summarise some of the things that aren't so good about this mattress. This is to show who the mattress might not be suitable for.

HiGRID's customer service and company information

Delivery – You’ll receive free shipping with your mattress order and you can expect it to be dispatched fairly quickly. So, you won’t be waiting forever for it to arrive on your doorstep.

Payment – The standard payment methods are available to purchase from the Sleep Company, and PayPal is also an option. For an even quicker payment, you can use ApplePay for an instant method. Paying couldn't be any simpler.

Online customer service – If you have any burning questions, you can drop HiGRID an email or talk to them on their live chat – but that’s only available during working hours. Otherwise, you can comment below and we will help you out!

Check the alternatives to the HiGRID Premium Hybrid Mattress

While the HiGRID mattress is of high quality, it does have some negatives to it which might make you want to look elsewhere. We've tried to find another alternative for you that may be better suited to what you need. One that's easier to remove from its packaging and to move onto the bed frame.

Simba Hybrid Pro Mattress

Image of a TSA reviewer reviewing the simba hybrid pro mattress

A slightly more expensive alternative is the Simba Hybrid Pro Mattress which features the same number of layers as the HiGRID Premium Hybrid Mattress. However, you can expect a good balance of comfort and support. It's a high-quality and durable mattress that comes with a 10-year guarantee.

Check out our full Simba Hybrid Pro Mattress Review.

Advantages

Side-handles-pro
Handles for rotation
An important design feature is being able to lift the mattress with ease.
an icon depicting a removable cover
Has a removable cover
This makes the cleanliness and maintenance of the mattress much simpler.
An icon presenting perpetual motion balls indicating low motion transfer
Good motion isolation
No motion transfer so you won't feel your partner moving during the night.

Disadvantages

An icon depicting a non ergonomic product
Not as practical for combination sleepers
It's not too quick to bounce back to shape so it takes time to adjust to a change of position.
An icon depicting a non-firm & supportive surface
Initially quite a firm mattress
It takes a little time to soften and for you to sink into the mattress.
An icon depicting off gassing
Slight off-gassing
But it is bearable and will soon air out.

Is the HiGRID Premium Hybrid Mattress eco-friendly or sustainable?

There isn’t really any mention of sustainability or the environment on their website so we can’t comment on too much. However, we can take a look at the materials used in this product to see if they’re eco-friendly.

While it isn't the worst product for sustainability, it could undoubtedly be better.

How did we test the product? 

We talk about testing each product before giving our honest opinion, but it's probably worth knowing how exactly we do that. There's a process that we go through before writing up our final review. On a broad level, the products go through these three tests:

Reviewer looking at the layers of the mattress.
  • Visual inspection
  • Hands-on inspection
  • Measured tests

Now, you might be wondering what that actually means. So, to make it a little clearer, these are the tests conducted to gauge its quality:

  • Looked for smaller details e.g. the cover zip and handles
  • Found the key features to see how they worked
  • Trialled different sleeping positions to see how it adjusted and retained shape
  • Directly compared to other mattresses

Overall impressions of the product after the testing

Reviewer lying on the Premium Hybrid Mattress as a back sleeper.

The HiGRID mattress is made up of 7 layers that each serve a different purpose. At the very top, you will find the soft touch cover that can be removed for washing. What’s more, it has breathable properties to keep your temperature regulated throughout the year.

Breathability is continued through to the open grid structure that they have named SmartGRID. The holes in between the grid structure keep the air flowing through the mattress. I received this sample of the layer which seemed a bit random as it was just chucked in the bag with no context but it’s useful to know exactly what goes into making the mattress. The grid is designed to give both comfort and support because it adapts when you move around. I found there to be a weird crinkling feeling underneath me but I would imagine the more you use it, the less noticeable it will become.

All-in-all, it’s a good mattress, especially for those looking for support. But some factors bring our rating down. I wasn’t blown away by it, however, the various layers will suit some sleep styles.

FAQs about your HiGRID Premium Hybrid Mattress

You might be left with a couple of unanswered questions after taking a look at our review, but hopefully, we can cover a couple more things for you in our FAQ.

Does the HiGRID mattress sag?

The structure of this mattress has been designed to reduce sagging. Most hybrid mattresses last a long time due to the foam and spring combination – this one has the added reinforcement of the grid.

Can I clean the cover of the mattress?

In short, yes. The cover is removable and can be popped in the wash to keep it clean.

How long do HiGRID mattresses last?

As we said before, it’s been designed to reduce sagging so it can last a while. You can also be reassured by the 10-year guarantee they have to offer.

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About the author

Connie Hack
As a CPD certified Sleep Consultant I know how important sleep is. And as a combination sleeper, I have found it difficult to get products to suit my sleep style. I have more than 2 years product testing experience with The Sleep Advisors which means I have slept on, with and under more than 500 products with varying degrees of success. This is added to more than 2 years experience as a product reviewer for Closer, Heat and Grazia magazines, so I've got a rigorous process. I love sharing my sleep testimonials with our readers and hearing their experiences too.
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