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Sleepeezee Backcare Ultimate 2000 Pocket Mattress Review

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Written By Connie

CPD Sleep Consultant

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29 April 2024 4 min read

In this Sleepeezee Backcare Ultimate 2000 Pocket Mattress review we're going to see whether this mattress can truly take care of your back pain and allow you to sleep like a champ!

Sleepeezee is a UK sleep brand established in 1924 and has maintained the highest standards ever since. This brand is best known for mattresses, but company also has other products in its offer, even for pets. We tested the Backcare Ultimate 2000 Pocket mattress, one of the orthopaedic mattresses offered by Sleepeezee and here is your review by The Sleep Advisors.

And if you still have questions after reading our Sleepeezee Backcare Ultimate 2000 Pocket Mattress review, feel free to ask us in the comments!


An icon depicting air passing through a fabric
Cooling & breathable
Beside the natural materials & Damask cover, Air Vents ensure breathability.
An icon depicting a firm & supportive surface indicating support & firmness
Orthopedic-like firmness
The mattress is extra-firm and supportive. The firmness scale is 9 out of 10.
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Natural, high-quality materials
The perfect combination of wool and cashmere make it natural.


An icon representing a non-removable cover
Non-removable cover
Though a luxurious Damask cover, you cannot remove it.
an icon depicting that the product is not suitable for everyone
Not for everyone
Due to the high level of firmness and extra support, some lighter side sleepers might not enjoy it.
The durability would be even better if it would have been double sided mattress.

Who is Sleepeezee Backcare Ultimate 2000 Pocket mattress for?

Sleepeezee Backcare Ultimate 2000 Pocket mattress is for all those who suffer from neck and back pain, so they need an orthopaedic one, as well as for front and back sleepers who like firm support. Since it is extra firm, it is completely unsuitable for side sleepers.

We believe that it is also for people with allergies. Breathability is good, and that is something hot sleepers want to know about.

What do we use this product for?

We use Sleepeezee Backcare Ultimate 2000 Pocket mattress for firm support. Also, we get extra firm support in the lower back area because that's where you need it the most. We use it for:

Features you should know about Sleepeezee Backcare Ultimate 2000 Pocket mattress

In this part of our review we will address the firmness, as well as all parts of this mattress – pocket spring system, luxurious fillings and cover. In addition, we will talk about some other very important features, and all this together should give you a clear picture of what this mattress actually is and whether you should order it.

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Extra firmness

When they were creating  Backcare Ultimate 2000 Pocket Mattress, Sleepeeze sleep experts certainly knew they are limiting the number of potential customers by making such a firm mattress. On a firmness scale of 1 to 10, this mattress is somewhere between 8 and 9, which is as firm as a rock for side sleepers.

But because of to such firmness, this mattress is perfect for a large number of people who nowadays have problems with the neck, back and other parts of the body. This is a great orthopaedic mattress that provides superior body support.

2000 individual pocket springs for orthopaedic & lower back support

This mattress features a large number of pockets springs, more precisely 2000. The pocket spring system is a topnotch spring system. It is a spring system where each of the 2000 springs, in this case, is housed in its own fabric pocket. In this way, each pocket spring functions separately, which is necessary to get personalised support.

Unlike other spring systems where springs are connected, here each spring provides as much support as needed, and also prevents motion transfer. This allows you to have your own sleep zone and you will not be affected by your partner's body weight even if your partner is a restless sleeper. Due to fabric pockets, this spring system is completely silent.

Combination of wool and cashmere for luxurious fillings

It is necessary to have comfort layers on top of the pocket springs in order for you to sleep comfortable. Instead of memory foam, which is most often implemented in hybrid mattresses, luxury filling made of natural materials has been used here.

This blend of natural materials primarily consists of wool and cashmere. Wool is without doubt the best natural material when it comes to temperature regulation and it is also natural insulator. Cashmere is a luxurious natural material obtained from cashmere goats and provides comfort as well as a luxurious feel. The combination of wool and cashmere creates a comfortable and pleasant sleeping environment, which will keep you warm in winter and cool in summer.

Belgian Damask cover & hand tufts for secured fillings

A high-end mattress, like this one, must have a cover that matches the quality of the rest of the product. This is definitely the case here as the mattress is encased in a non-removable Belgian damask cover. The cover is soft, durable and has a very nice design.

You will notice hand tufts on the surface of the mattress. Woollen tufts significantly affect durability. Hand tufting is the best and most durable technique for connecting all layers. Hand tufted mattress usually last much longer. Thanks to woollen hand tufts, this mattress is stable and provides excellent edge support unlike many other mattresses that struggle with providing edge support.

Air Vents for improved breathability

Four metal air vents located on the mattress border improve airflow significantly. Pocket springs, wool and cashmere already make this mattress breathable, but air vents are also necessary because there is a possibility of heat build-up without air vents. Also, air vents mean that mites and other allergens will not accumulate in the mattress.

Turning handles for easier rotation

This is a single-sided mattress which means you don't have to flip it over, just to rotate it. Although it is much easier to rotate than flip over, turning handles are necessary. Highly durable built-in turning handles located on the side will make rotating very easy and fast.

26 cm of mattress depth

Sleepeezee Backcare Ultimate 2000 Pocket mattress is 26 cm deep (about 10.2 inches) which is slightly above the industry average for pocket spring mattresses. Even very heavy people will be able to use it, since it is 26 cm deep, it will not become too thin even when someone who weighs 100 or more kg lies on it.

5-year warranty with 60-days trial

Frankly speaking, we expected the mattress in this price range to have an 8 to 10 year warranty, not just a 5 year warranty. Although a 5-year warranty is better than the industry standard, high-priced mattresses like this usually have a longer warranty period. Anyway, we don't expect you to have any problems with this mattress long after the warranty expires.

You have the option to try it for 60 nights and determine if you want to keep it or if you need different mattress, for example, a softer one.

Review of Sleepeezee Backcare Ultimate 2000 Pocket mattress

A close up image of Sleepeezee Backcare Ultimate 2000 Pocket mattress.

Sleepeezee Backcare Ultimate 2000 Pocket mattress is one of the firmest mattresses we have ever had the opportunity to test. All orthopedic mattresses are firm, as their primary role is to provide a high level of support, but this mattress gives extra firm feel. This will be very beneficial for people with back pain, as well as for back and stomach sleepers. Stomach sleepers will get extra lower back support which is crucial for spinal alignment in that sleep position.

This mattress has 2000 pockets springs that are individually wrapped in fabric pockets, thus providing unique support and at the same time preventing motion transfer, so it is ideal for couples. Between you and the pocket springs are comfort layers made of wool and cashmere.

The role of wool is to regulate the temperature, and cashmere gives comfort and a luxurious feel. Belgian Damask cover is of great quality and is connected to other parts of the mattress with the help of hand tufts, which guarantees edge-to-edge support as well as the stability of the mattress.

It is handcrafted in the UK and approved by the National Bed Federation. It comes with a 5-year warranty and a 60-night trial.


  • Type: Pocket sprung
  • Firmness: 9/10
  • Mattress depth: 26cm
  • Warranty: 5 years
  • Size: Single, Double, King, Super King.

What we like about Sleepeezee Backcare Ultimate 2000 Pocket mattress

Why we didn’t like Sleepeezee Backcare Ultimate 2000 Pocket mattress

What makes this product better than some other similar ones?

Unmatched support makes Sleepeezee Backcare Ultimate 2000 Pocket mattress better than some other similar ones. As we have mentioned several times in the review, this is an extra firm mattress that provides support on the entire surface, and additional support on the lower back because this is where you need it most. Support is not the only feature, because this is a very comfortable mattress. Also, breathability and temperature regulation are at a high level. The addition of wool and cashmere is something we really like. The damask cover is finely woven for good look and excellent durability. Hand tufts are also worth mentioning.

How did we test the product?

An image of Sleepeezee Backcare Ultimate 2000 Pocket mattress in a bedroom.

You have one great advantage when ordering this product, and that is the possibility to choose any delivery date. If you choose delivery on weekdays to your building, it is free, and delivery on weekends or two man delivery to the room of your choice are paid extra, as well as the old mattress removal.

When your product arrives, you need to do two things first. To check for any damage and download the Sleepeezee Product Care and Guarantee PDF file. We also did those two things first, before we started a roller test that passed with flying colours. This cannot be said for the maintenance test, which we did not even conduct, because the cover is not removable.

As soon as we read the features of this mattress, we knew it is not for side sleepers, but we never fully trust other reviews until we try it ourselves. That's why our side-sleeping testers have tried this mattress to confirm that it is not good for this sleeping position.

After that, front and back sleeping testers took it over and tested it for a whole month. It is a known fact that the body needs a few weeks to get used to the mattress, and only then can it be said whether it is really comfortable, supportive and so on. It was also tested by hot sleepers in a room with central heating.


And that's all you need to know! So, now that you've read our Sleepeezee Backcare Ultimate 2000 Pocket Mattress review, do you think this is the perfect mattress for you? Let us know in the comments! And if you have any questions, check out the FAQ section or contact us directly.

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FAQs about your Sleepeezee Backcare Ultimate 2000 Pocket mattress

Of all the frequently asked questions about your new Sleepeezee Backcare Ultimate mattress, we have singled out five that we consider most important and that is how we will finish this review.

Should side sleepers sleep on Sleepeezee Backcare Ultimate 2000 Pocket mattress?

No, side sleepers should definitely avoid this mattress, since it will cause shoulder and hip pain within first few hours of use, because of the firmness.

Is Sleepeezee Backcare Ultimate 2000 Pocket mattress good for back and front sleepers?

Sleepeezee Backcare Ultimate 2000 Pocket mattress is truly great choice for back and front sleepers, because it will support whole body and equally distribute weight which is so important for great night’s sleep and pain-free mornings.

Should people with lower back pain sleep on Sleepeezee Backcare Ultimate 2000 Pocket mattress?

Yes, since this mattress provides extra support in the lower back area, so it will alleviate lower back pain and in the long run, your lower back will probably stop hurting completely.

Is Sleepeezee Backcare Ultimate 2000 Pocket mattress good for people with neck and shoulder pain?

Sleepeezee mattress is orthopaedic mattress which is recommended to everyone with neck and shoulder pain.

How do I clean my Sleepeezee Backcare Ultimate 2000 Pocket mattress?

Damask cover is not removable, so other than spot cleaning in case you spill something, you don’t have the way to clean it, so you should use bed sheets to keep sleep surface clean and fresh all the time.

About the author

As a CPD certified Sleep Consultant I know how important sleep is. And as a combination sleeper, I have found it difficult to get products to suit my sleep style. I have more than 2 years product testing experience with The Sleep Advisors which means I have slept on, with and under more than 500 products with varying degrees of success. This is added to more than 2 years experience as a product reviewer for Closer, Heat and Grazia magazines, so I've got a rigorous process. I love sharing my sleep testimonials with our readers and hearing their experiences too.
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